Thank you for shopping at JewelryPrestige.com. We value your satisfaction and strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we are here to assist you.
Return Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your order.
Eligible Returns
- Defective or Damaged Products: If your item arrives defective, damaged, or incorrect, you are eligible for a full refund or exchange.
- Non-Defective Products: Items must be unused, unworn, and in their original packaging with tags to qualify for a return.
Return Process & Guidelines
To initiate a return:
- Contact our support team at jewelryprestige3@gmail.com with your order number and reason for the return.
- We will provide detailed return instructions.
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Return shipping costs:
- For all other returns, the customer is responsible for return shipping fees. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of the returned item.
Exchanges
Yes, We offer exchanges for All items. If you need to exchange an item for the same product, please contact us at jewelryprestige3@gmail.com.